Administration Console Welcome Page is blank

 

Technote (troubleshooting)

Problem(Abstract)

After logging into and being prompted for a user ID in the Administration Console of IBM® WebSphere® Application Server V6.0. (any modification), only the word "Welcome" is displayed in the upper left hand corner and nothing else is rendered. Re-installing the Administration Console does not seem to solve the problem.

Cause

The node-metadata.properties file is improperly written. The deployed features should be in a relative path not absolute.

Resolving the problem

First, check if all the folder and files in WAS Root have rigth owner/group and permission.

Check the following file in your configuration.


First look at the <WAS_HOME>/profiles/<profilename>/config/cells/<cellname>/nodes/<node name>/node-metadata.properties file.

Make sure that these are relative paths and not absolute paths.

For example, this is what was found:
com.ibm.websphere.deployed.features=/opt/IBM/WebSphere/AppServer/feature
s/com.ibm.ws.base_6.0.0.0,/opt/IBM/WebSphere/AppServer/features/com.ibm.
ws.express_6.0.0.0,/opt/IBM/WebSphere/AppServer/features/com.ibm.ws.j2ee
_6.0.0.0,/opt/IBM/WebSphere/AppServer/features/com.ibm.ws.uddi_6.0.0.0,/
opt/IBM/WebSphere/AppServer/features/com.ibm.ws.wsgateway_6.0.0.0,

Whereas this file should contain a relative path like:
com.ibm.websphere.deployed.features=com.ibm.ws.base_6.0.0.0,com.ibm.ws.e
xpress_6.0.0.0,com.ibm.ws.j2ee_6.0.0.0,com.ibm.ws.uddi_6.0.0.0,com.ibm.w
s.wsgateway_6.0.0.0

If this is the case, then change to the relative path and then clear out the <profile>/wstemp before restarting the server.

If this does not resolve this issue, contact IBM® Support for additional support. To do this, follow the link below titled "Steps to get support for WebSphere Application Server".